Terms of Service
Shipping, Delivery & Returns policy
English law applies to this contract. We practice a policy of continual review and reserve the right to change the above terms and conditions at any time without notice.
Age restrictions (IMPORTANT)
You may only purchase Rocket motors, Starter sets with rocket motors included, Starters/Igniters or Special effects from our store if you are aged 18 or over.
By placing an order you are deemed to have accepted our Terms and Conditions in full. Including our shipping, delivery, returns and privacy policies on separate pages.
A binding contract is only entered into once we have confirmed receipt of your order in writing. We reserve the right to cancel any orders that we are unable to fulfill.
Prices on our website are in pounds sterling (£), we reserve the right to amend our pricing at any time without notice. Other currencies can be selected on our website as an indication of pricing in local currencies, however, payment will be in Pounds sterling.
All products are for illustrative purposes only, you must read descriptions to ensure you understand what you are purchasing.
All products are offered subject to availability. While we maintain stock control of our inventory from time to time an error may occur. If your product is out of stock you will be notified and asked if you would like to wait for the expected timescale, offered an alternative or you can choose to cancel your order.
All goods must be paid for in full before we can dispatch your order.
Your order will be confirmed via email. We have the right to refuse or cancel any order.
Cancellation of your order prior to shipment
If you would like to cancel your order before it dispatches you must email us immediately. It is still possible your order may dispatch, however the sooner you contact us the greater the chance of us catching any orders not yet dispatched.
Please notify us within 48 hours of receipt if your order is damaged. This includes shortages, discrepancies and damage.
No warranties or representations are made about any goods other than as expressly contained in the Model Rocket Shop website, and if applicable, the manufacturer's web site. To the extent permissible by law all implied terms, whether by statute or otherwise, are excluded. The only warranties provided with the products are those given by the manufacturers and distributors for the products. Statements about rocketry performance or skill requirements depend on manufacturer's data.
Limitation of Liability
Model Rocket Shop has taken reasonable care in the selection, design and manufacture of all its products, therefore we shall not be held responsible or liable for any property damage (including loss or damage to vehicles, payloads or equipment) or personal injury whatsoever arising from the handling, storage, transport, use or misuse of our products. The placing of an order, the purchase or possession of this product indicates complete and unconditional acceptance of these terms, by the buyer or holder.